Fix HyperX Cloud Stinger 2 Core Mic Not Working
By High Quality Gaming Gear —— HyperX ROW | Published: 2026-10-18
Category: How-to Guides
Troubleshoot a non-working mic on your HyperX Cloud Stinger 2 Core headset. Follow this step-by-step guide to diagnose and fix the issue on PC and PS5.
Quick Answer
If your HyperX Cloud Stinger 2 Core mic stops working, the most common fix is to check the swivel-to-mute function and ensure the mic boom is fully rotated down. On PC, also verify your audio input device settings. For PS5, check the headset is set as the input device in the system menu.
Check the Swivel-to-Mute Function
The HyperX Cloud Stinger 2 Core features a swivel-to-mute microphone. When the mic boom is rotated upward, it automatically mutes. If your mic seems dead, simply rotate it down to the speaking position. You should hear a click when it unmutes.
On PC, open your sound settings and look for the HyperX Cloud Stinger 2 Core as the input device. Make sure it is not disabled and the volume slider is up. On PS5, go to Settings > Sound > Microphone and select the headset as the input device.
Check Cable and Connection
A loose or damaged cable can cause the mic to stop working. Unplug the headset from your device and inspect the cable for any visible damage. Reconnect firmly. If using an extension cable or adapter, try connecting directly to rule out a faulty accessory.
Test on Another Device
Plug the headset into a different device, like a smartphone or another PC. If the mic works there, the issue is likely with your original device's audio settings or port. If the mic still doesn't work, the headset may have a hardware defect.
Diagnosis Steps
- Symptom: Microphone produces no sound or is not detected by the device. Check if the mic boom is fully rotated down (swivel-to-mute).
- Likely Cause: The mic is muted via the swivel mechanism, or the wrong input device is selected in system settings. Rotate the mic down and check audio input settings on PC or PS5.
- Corrective Action: Ensure the mic boom is in the down position. On PC, set HyperX Cloud Stinger 2 Core as the default input device. On PS5, go to Settings > Sound > Microphone and select the headset. Test the mic. If it works, you're done.
- When to Stop or Choose Another Option: If the mic still doesn't work after testing on another device, the headset likely has a hardware issue. Contact HyperX support or consider a replacement under warranty.
Product Facts
- HyperX Cloud Stinger 2 Core Gaming Headsets: The HyperX Cloud Stinger 2 Core delivers great, immersive sound, comfort, and convenience; all the basic things you want from a gaming headset. With audio controls right on the headset itself and a swivel-to-mute mic, you won’t have to dive into a maze of menus to change the volume or mute yourself. The swivel-to-mute mic is a common source of confusion. If the mic is rotated up, it mutes automatically. Knowing this saves you time troubleshooting other settings.
- HyperX Cloud Stinger 2 Core - Gaming Headset - PlayStation: The HyperX Cloud Stinger 2 Core is the essential entry-level PlayStation headset at an affordable price. Cloud Stinger Core 2 delivers great, immersive sound, comfort, and convenience; all the basic things PlayStation players want from a gaming headset. On PS5, the headset must be selected as the input device in the system menu. If you don't see it, try a different USB port or restart the console.
